Terms and Conditions

Terms and Conditions of Punta Cana City Tours

Welcome to Punta Cana City Tours! These Terms and Conditions govern the use of our services and the website of Punta Cana City Tours (“…”). By booking a tour or using any of our services, you agree to be bound by these Terms and Conditions.

2. Booking and Payments

  • All tours must be booked and confirmed with payment made in full unless otherwise specified.
  • Acceptable payment methods include credit card, PayPal, and other electronic payments.
  • Prices and availability of tours are subject to change until booking is confirmed.

3. Cancellation and Refund Policy

  • Cancellations made 30 days or more prior to the tour date will receive a 90% refund.
  • Cancellations made 15-29 days prior to the tour date will receive a 50% refund.
  • Cancellations made less than 15 days prior to the tour date will not be eligible for a refund.
  • Certain tours may have special cancellation terms which will be explicitly stated at the time of booking.

4. Liability and Insurance

  • The Company is not liable for personal injuries, accidents, damages, loss of personal property or other losses incurred during the tour.
  • It is strongly recommended that travelers have adequate travel insurance to cover unforeseen circumstances.

5. Conduct

  • Participants are expected to behave respectfully and responsibly during tours.
  • The Company reserves the right to remove any participant from a tour for endangering the safety or comfort of others, without a refund.

6. Changes to Itinerary

  • The Company reserves the right to make changes to the tour itinerary due to weather conditions, safety issues, or other unforeseen circumstances.
  • If significant changes are necessary, participants will be notified as soon as possible.

7. Privacy Policy

  • Personal information collected from participants is used only to fulfill the booking and will not be shared with third parties without consent, except as required by law.

8. Intellectual Property

  • All content provided during tours, including guides, text, photographs, logos, and images, are owned or licensed by Punta Cana City Tours and may not be reproduced without permission.

9. Dispute Resolution

  • Any disputes related to these Terms and Conditions will be resolved through mediation, and if necessary, legal proceedings under the jurisdiction of the local courts where the Company is based.

10. Changes to Terms and Conditions

  • The Company reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on the Company‚Äôs website and will be effective immediately.

Contact Us For any questions or concerns regarding these Terms and Conditions, please contact us at support@puntacanacitytours.com.